Simply Know Your Customer

In most cases, the identification process is the customer’s first direct interaction with your service. Show them what they can expect from you in the future. A simple, sophisticated process that just works.

Let the customer get past the regulatory requirements as quickly as possible so they can get on with what got them here in the first place – your business.

Intuitive User Interface

First impressions count with customers. Give him the feeling that you care about his problems – sometimes even before he sees them himself.

Our AI engine guides the customer through the entire onboarding process – 24/7. Distraction-free and in real time, the process interacts with the customer, enabling fast and hassle-free onboarding.

The customer gets instant feedback when showing the wrong document or the wrong side of the document

Fast process

If you make your clients wait, they go somewhere else. And more of your money goes into advertising, driving your cost per acquisition up. Don’t bore your prospects with app downloads or waiting times for slow image uploads with unknown result.

We made the user experience as simple as we possibly could. Super fast AI checks the image quality live in the browser. 95% of the images are first time right and the user gets real time intuitive feedback if something is not OK.

The result: The onboarding is done under 90 seconds.

Onboarding with fidentity is super convenient. So your prospects become your customers faster.

Not only does fidentity guarantee fast onboarding of customers, but also always guarantees high quality scans

KYC can be easy

Integrating an audited KYC solution into an existing business process can look like a complex and expensive undertaking. With fidentity, you choose a solution that makes the KYC process simple, secure and flexible; for you and your customers.

The Key to Success

A process is shaped by many factors. The right combination and prioritization of these factors turns a good process into a great one.

Through our long experience and constant exchange with experts, we have constantly improved fidentity and reached a level where we can say without hesitation: fidentity is a great process.
However, we have not yet reached the maximum and are working every day to further improve fidentity.
Read below what our key factors are.